Terms & Conditions

Terms & Conditions

Last updated: [date of launch]. Template – have reviewed by an attorney before launch.

These Terms & Conditions (“Terms”) govern your use of pinstacklabs.com (the “Site”) and any purchase from PinStack Labs (“we,” “us”). By creating an account or placing an order, you agree to these Terms.

1. Research use only

All products are sold exclusively for in-vitro laboratory research. Products are not drugs, foods, dietary supplements, cosmetics, or medical devices, are not for human or veterinary use, and have not been evaluated by the U.S. Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.

2. Eligibility

You must be at least 21 years of age and a qualified researcher with the education, training, or professional experience to handle research compounds safely. You are responsible for compliance with all laws applicable to your purchase, possession, and use of products.

3. Accounts

An account is required to purchase. You agree to provide accurate information, including your research field. We may refuse, cancel, or close any account or order at our discretion, including where we believe products may be used for any purpose other than laboratory research.

4. Research Use Agreement

Each order requires acceptance of our Research Use Agreement. We record the agreement with the date, time, and IP address. Misrepresentation is a material breach of these Terms.

5. No instruction or advice

We do not provide instruction, supervision, protocols, or advice regarding the use of any product. Nothing on the Site is medical advice.

6. Orders, pricing, and payment

Prices and availability may change without notice. We reserve the right to correct errors and to cancel orders. Payment is processed by our third-party payment provider.

7. Shipping; all sales final

All sales are final. No returns or refunds are accepted, except for items damaged in transit or incorrect items shipped that are reported within 48 hours of delivery with photos, as described in our Refund Policy. See also our Shipping Policy.

8. Assumption of risk and indemnification

You assume all risk associated with the handling, storage, and use of products. You agree to indemnify and hold harmless PinStack Labs from any claims arising from your use or misuse of products or breach of these Terms.

9. Disclaimer of warranties; limitation of liability

Products are provided “as is” except as stated in the applicable Certificate of Analysis. To the maximum extent permitted by law, our liability is limited to the amount you paid for the product at issue.

10. Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky [confirm], without regard to conflict-of-law rules.

11. Contact

support@pinstacklabs.com